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TAC-Pulse ERS has a current vacancy earmarked for a recent male or female High School Graduate. On the job training will be provided to the successful candidate. The Operations/Administration Assistant will entail the following elements:
- General Administration/Office
- Human Resources
- Financial Functions
- Events Management
- Dispatch/Control Room
- Diary Management
- Stock control
- Customer liaison and service
- Other duties as assigned
- High School Graduate (Matric)
- The ability to operate all Microsoft Office products
- The ability to work under pressure situations
- Excellent communication skills
- Excellent typing skills
- Bilingual (English and Afrikaans)
- Trustworthy and reliable
- The ability to work shifts
Should you be interested in this opportunity, please schedule and appointment with the TAC-Pulse ERS Personnel Director by no later than – January 10, 2016. Appointments can be made by calling (018) 596 1171. Please ensure that you bring proof of your matric qualification to the appointment.
TAC – Pulse ERS Management
The following vacancy exists within our company:
Position: Operations and Administration Manager
Location: Wolmaransstad, North West
Closing Date: 23 October 2015 or until suitable candidate found
Start Date: ASAP
Company Name: TAC-Pulse Emergency Response Services (Pty) Ltd
- At least 3 years experience in an Operational Management position.
- Strong background and work experience in Finance and/or Human Resources.
- High school graduate required (Grade 12).
- Bachelors Degree or equivalent experience.
Criminal Record Status:
- Must have a current SAPS Clearance certificate, or having completed their PrDP within the last 6 months (With last mentioned, a SAPS clearance application must be submitted for proof of obtaining a clearance).
Knowledge and Skill Set:
- Excellent computer skills and proficient in excel, word, outlook, and access
- Excellent communication skills both verbal and written
- Knowledge and experience in organizational effectiveness and operations management implementing best practices.
- Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
- Excellent interpersonal skills and a collaborative management style.
- Budget development and oversight experience
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- Excels at operating in an fast pace, community environment
- Excellent people manager, open to direction and collaborative work style and commitment to get the job done
- Ability to challenge and debate issues of importance to the organization.
- Ability to look at situations from several points of view
- Persuasive with details and facts
- High comfort level working in a diverse environment
Key work outputs
- Work with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices.
- Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
- Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication.
- Play a significant role in long-term planning, including an initiative geared toward operational excellence.
- Oversee overall financial management, planning, systems and controls.
- Invoicing to funding sources, including calculation of completed units of service.
- Supervise and coach office assistant on a weekly basis.
- To ensure effective, efficient and consistent service delivery of all activity within TAC–Pulse ERS.
- Manage the ambulance services coordination with the necessary data required for the prompt and accurate invoicing for ambulance activity.
- Assist with marketing, business development projects, and actively seek new business opportunities within the area of operations.
- Ensure base follows accepted best practice in relation to good housekeeping and that matters of health and safety are reported.
- Ensure that there is an effective system of operational inspection of vehicles and equipment within the sector, including operational cleaning and deficiency.
- Ensure effective service provision.
- Act as a key customer contact point for quotes, fines, complaints and service delivery.
- Act as the first point of contact for staff welfare and grievance and ensure that matters of concern are brought promptly to the attention of the Management.
- Participate in the 24-hour on-call management rota, providing management support and attendance when required to issues and incidents out of regular operating hours.
- To perform any other duties commensurate with these responsibilities, the grade of the post and skill and qualifications of the post-holder.
- To undertake the efficient and accurate preparation, input and maintenance of information and data into the financial systems operated by TAC–Pulse in accordance with agreed procedures and regulations.
- To be responsible for complete and accurate recording/receipt of all monies, including the maintenance and recovery of returned Debit Orders.
- To ensure all items on orders have been received correctly in liaison with budget holders.
- To assist in administering the petty cash fund. Ensuring monies are adequately receipted and float replenished and to ensure that the level of petty cash held is correctly controlled.
- To administer stock checks to ensure sufficient levels held.
- To assist and support with the collection, banking and recording of all monies received.
- Support the Managing Director in the operation of the debtors system including the recovery of unpaid sums.
- Provide support to staff on the production of timesheets, orders and any other relevant financial documentation.
- Produce regular financial reports for budget holder and appropriate staff as and when required.
- Provide help and advice to customers when required in relation to financial matters such as non-payment of invoices.
- Supervises the admin activities to ensure that all operational requirements are met.
- Populate invoices and PRFs and conduct relevant audits.
- Advises upper management on current status of departmental issues, invoicing, stock status.
- To undertake the efficient and accurate preparation, input and maintenance of information and data into the personnel systems operated by TAC–Pulse in accordance with agreed procedures and regulations.
- Maintain staff sickness and absence records.
- Create, maintain and update confidential HR records for all staff.
- Undertake administrative duties in connection with personnel changes/amendments and terminations of contracts for staff.
- Process promptly, all necessary timesheets and expenses.
- Provide help and advice to staff and external parties as and when required in relation to personnel matters.
- Provide regular HR reports as directed.
- To provide support to the TAC–Pulse Directors in relation to recruitment processes and safeguarding matters.
- Undertake duties in connection with recruitment procedures, including placing job adverts; collating job applications; requesting references.
Interested Candidates who meet the above criteria are requested to email a detailed CV to Personnel Director at Fax: 086 6237787 email@example.com.
Launched on January 1, 2015, TAC-Pulse ERS has rapidly grown to become a household Emergency Care name in Wolmaransstad and its surrounding areas. We have been able to deliver professional emergency medical response to an area that has been long overdue for such growth. TAC-Pulse ERS began its journey with one (1) Ambulance (TP02) and one (1) Rapid Response Vehicle (RV01) and due to our rapid growth and the popularity of our services; we quickly identified the dire need for a second ambulance.
It gives us great pleasure to announce that as of October 1, 2015, a new high spec Ambulance (TP03 – Mercedes Sprinter) was added to our lifesaving fleet. This will greatly enhance our operational capability and continue to grow our community.-
When the owners of TAC – Pulse ERS reflected on their incredible journey since before the inception of the company and the tragic events that occurred during the procurement of TP03, we felt the need to honor the person who almost single handedly has made our journey possible, Mr. Richard P. McEvoy. His influence, guidance and friendship form part of the motivation behind the existence of TAC-Pulse ERS, without him we would not be where we are today. It gives the owners and employees of TAC – Pulse ERS the incredible honor to dedicate TP03 to our personal mentor, Mr. Richard P. McEvoy.
Mr. McEvoy was tragically killed by a suicide bomber on Friday, August 22, 2015 at the age of 57 in Kabul, Afghanistan. He was our Program Manager (Boss), Mentor, Life Coach, Marriage Counselor, Friend, Father Figure, Supporter, Leader and the glue that held a dynamic and multi cultured workforce together in Kabul, Afghanistan and more personally, changed the lives of the TAC –Pulse owner’s forever.
Mr. McEvoy ‘s obituary reads that he was born on June 24, 1958 and grew up in North Brookfield, MA. He attended North Brookfield High School, where he was the "top male student" of his graduating class, and then received an appointment to the United States Military Academy at West Point. After his commission at West Point as an infantry officer, Mr. McEvoy served 28 years in the army during which he became an exemplary commander and leader. His army career included time in Special Forces, Ranger School, and Airborne School. Among his numerous military awards and achievements, Richard earned two bronze stars while deployed to Iraq for Operation Iraqi Freedom. He retired from the army as a colonel in 2008 and started working as a government contractor for DynCorp International. During his time with DynCorp, Mr. McEvoy managed programs in Iraq and Afghanistan mentoring and training the local military as well as police forces. He earned the Valor Award after his heroic actions during an attack on his camp in Afghanistan on July 2, 2013. When receiving the Valor Award, Mr. McEvoy was described as a "great leader" who was so focused on others, that the team had to remind him to eat. The team had to remind him to sleep. But no one had to remind him to lead.
Mr. McEvoy’s gift was to he listened deeply and passionately to whomever he spoke too. He crossed all generations, social status and religious backgrounds, as he considered us to all be “one” – a part of the collective whole to help each other navigate the journey of life. He was a leader who always rose up and faced his and our challenges. He was not afraid to be vulnerable in front of others and understood the value of how being a role model (my personal role model). His tragic passing left a world of shock to those who knew him and a legacy that will carry forward and change lives for decades to come. He truly believed in “paying it forward” and each person who knew Mr. McEvoy knows it is up to them to pass on his teachings and live the best lives that they can. He would want it no other way.
“It’s impossible to sum up such a man in words, as they do him no justice. As every child believes in a superhero, Mr. McEvoy was the closest match to that belief. My personal journey with Mr. McEvoy was one of self-discovery and unlocking of hidden potential. He often refereed to me as his “Special Project” and never gave up on me when other easily did. Whenever I queried my purpose and direction in life, Mr. McEvoy was the person I would turn to; I know that the connection we shared was that of a lifetime. A conversation with Mr. McEvoy always left me inspired and with a smile on my face. Dedicating this unit in his honor, is a small token of my appreciation to his teachings, continuous fight for peace, dignity for all and true belief that people could live together in harmony.“ - said TAC-Pulse ERS Managing Director.
TAC-Pulse ERS Personnel Director said “Mr. McEvoy and I shared many moments that one could consider a little unusual when it comes to a supervisor / subordinate relationship. We would often vent to each other, engage in harmless gossip, he would ask me to explain Non-American sports to him (Rugby and Cricket), talk about our families, he would complain to me when he was having what he considered his “fat day” (this would occur when he was unable to go to the gym for a day or two), he even tried playing a game of squash against me, needles to say his attempts were futile as he was a horrible squash player. However, what made Mr. McEvoy such an incredible mentor to me was that he was able to assist me in overcoming one of my most prevalent constraints. I have for various reasons struggled with confidence issues which would lead to me often not speaking up or becoming so nervous that I would just mumble my way through important conversations. He would not tolerate this, he would ask me to speak up and gently remind me that what I have to say is important and deserves to be heard. He gave me the confidence to openly share my knowledge and thoughts with all regardless of the setting. His mentorship has led to many professional and personal improvements in my life which is why I couldn’t think of a more perfect way to honor my personal hero Mr. Richard P. McEvoy than by dedicating TP03 in his honor and memory. TP03 will change lives by saving them, much in the way Mr. McEvoy changed mine.”
So why dedicate this unit in South Africa when Mr. McEvoy has no personal ties to South Africa? That is just the thing, while on holiday in South Africa, Mr. McEvoy spoke of a beautiful country, a place where people understand each other more than what they believed or realised. He spoke of a nation that worked hard and had solutions to problems. TAC-Pulse ERS will continue to provide the service to a country that he described so accurately.
We hope that anyone reading this will walk away with appreciation for life, for continuously striving to be best you can be and willingness to share your blessings with others so that everyone can benefit from it.
Cheers Mr. McEvoy! Your legacy walks on forever. It’s an honor to be able to dedicate TP03 in your memory.
Thank you for being you – one day we will all meet again.
TAC-Pulse ERS family